General Information
- Your Purchase: You understand and agree that by purchasing a plan with us you will become a member of our development team at Krava LLC. Any and all device registrations are provided as free benefits of your membership. We reserve the right to cancel your membership and blacklist you from our service due to any breach of the acceptance of Krava LLC's terms and conditions. You are NOT directly purchasing a UDID registration, or any sort of software content Krava LLC does not directly produce or own all rights to. Krava LLC does not endorse or promote the redistribution of illegally produced/"pirated" software or hardware of any form, and our service is not to be used in this form. Your purchase covers the resources and time it takes to develop our software, and provide support to our customers, as well as covers the cost of the KravaSigner application, meant solely for beta testing Krava LLC's original software.
- Prohibited Actions: You agree not to replicate, sell, or misuse any part of the KravaSign services.
- Service Limitations: We do not guarantee that the service will meet all your expectations or that it will always function smoothly, securely, or without errors.
- Liability Disclaimer: KravaSign is not responsible for any direct or indirect damages that might occur from using the service, transmitting data, or making payments through our platform.
- Acceptance of Terms: By using KravaSign, you agree to these terms, which replace any previous agreements or understandings you may have had with us.
Payment and Refund Policy
- Account Monitoring/AML Policy: We reserve the right to cancel access without notice if suspicious activity is detected. Our payment management company (Stripe) has full authority to flag and/or cancel any purchase it deems is suspicious/fraudulent via its system Stripe Radar: https://stripe.com/radar All information regarding Stripe Radar and how it works can be found at the link provided.
- Additional Fees: Payments are processed by third-party services, and extra fees may apply depending on your payment method.
- Refunds: Refunds are not provided if our service does not meet your expectations, or if Apple revokes a certificate. We only offer refunds if Apple has not yet started processing a device under your plan. The moment you choose to allow our backend system to begin processing any device with Apple, you are no longer eligible for a refund. If you chargeback against our service you will be blacklisted from purchasing or using an already purchased plan with KravaSign.
Warranties
- Device Replacement Warranty: KravaSign offers a one-time device replacement warranty (per each type of device we offer) to those who have purchased our Professional Plan. Full information about this warranty can be found at https://kravasign.com/replacementwarranty.
- Certificate Revocation Warranty: KravaSign offers a guarantee that we provide service 365 days from your initial purchase date, regardless if your certificate is revoked by Apple for any reason. If Apple revokes a Krava LLC certificate for any reason, any and all customers on said certificate will be registered on a new Krava LLC certificate. If you are on a certificate that is revoked for any reason, your status as a member of our development team will not change, and you will remain on our development team for 365 days from your initial purchase date. Any and all device registrations, whether they are provided as a part of this warranty are provided as free benefits of your membership.
Definitions Used
- "KravaSign", "Krava", "We", "Our", and "Us" refers to the KravaSign website as a whole, and the KravaSign LLC business entity. "You" and "Your" refers to the user of the website/service KravaSign, and any other customer of Krava LLC. "Plan", "Service", and "Membership" refer to a completed transaction, whereby payment has been processed fully and has been paid to Krava LLC.